TERMS OF SERVICE

Last Updated: November 8, 2026

Welcome to 12th Sign Industries LLC, operating the giftza mobile application (“we,” “our,” or “us”) . These Terms of Service (“Terms”) govern your access to and use of the giftza mobile application (the “App”) and website. Please read these Terms carefully before using the App. By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the App.


1. ELIGIBILITY AND ACCOUNT REGISTRATION

Age Requirement: You must be at least 13 years of age (or the minimum legal age in your country) to create an account and use this App.

Account Security: To use the App, you must register for an account using a valid phone number. You will receive an SMS verification code via our authentication processor (Google Firebase Authentication). You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.


2. INTENDED USE AND USER SUBMISSIONS

giftza is a private platform designed to facilitate coordination, resource sharing, and gift planning among circles, families, and friends.

Sizing and Preference Data: You are solely responsible for the accuracy of any profile information you submit, including clothing sizes, shoe dimensions, brand preferences, lifestyle favorites (such as sports teams, music, snacks, and books etc.), and select interest tags.

License to Content: By uploading or inputting your profile name, sizing data, or profile pictures into the App, you grant giftza a worldwide, non-exclusive, royalty-free license to host, process, stream, and display this content strictly to facilitate App functionality (e.g., displaying your details to approved members of your groups).


3. USER GENERATED CONTENT (UGC) & ACCEPTABLE USE

Because giftza allows users to input custom text and images, we enforce a strict zero-tolerance policy for abusive, harmful, or objectionable content.

Prohibited Material: You agree not to create groups, input names, or submit content that is unlawful, offensive, harassing, defamatory, obscene, or infringes on any third-party intellectual property or privacy rights.

Enforcement & Reporting: Users can report any objectionable content or abusive members directly to support@giftza.app. We reserve the absolute right to review, moderate, remove content, or permanently ban any user account that violates these standards within 24 hours of notification.


4. GROUP ARCHITECTURE AND ADMIN CONTROL

Group Creation and Invite Codes: Users who create a group function as the Group Administrator. Group Administrators are granted control over generating alphanumeric Invite IDs, distributing group codes, and reviewing pending join requests.

Membership Approval & Removal: Access to any group circle is subject entirely to the review of the designated Administrator. The Administrator reserves the right to Approve or Reject any pending request, or remove any existing member from their group directory at any time, for any reason, without liability.


5. PROMOTIONAL LINKS & THIRD-PARTY MERCHANTS

The App may feature promotional marketplace slots, banner images, or links to external retail and non-profit websites.

No Endorsement or Liability: giftza acts strictly as a directory link provider. We do not control, monitor, guarantee, or assume liability for the product availability, sizing accuracy, customer service, billing practices, or privacy policies of any third-party websites accessed via external links inside the App. Any transaction you complete occurs entirely between you and that independent retailer.


6. SERVICE AVAILABILITY AND DISCLAIMERS

As-Is Service: The App is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the continuous availability, database security against all unforeseen digital threats, or error-free operation of our cloud infrastructure (hosted via Google Firebase/Firestore).

Gift Transacting Disclaimer: giftza acts strictly as a data-sharing coordination tool. Any coordination, purchasing, resource exchange, or agreements made between users are entirely between those independent parties. We are not responsible for any disputes, sizing mismatches, or unfulfilled gift exchanges arising out of the use of the App.


7. ACCOUNT DELETION AND TERMINATION

User Termination: You have the absolute right to delete your profile and account data at any time. You can execute an account deletion directly through the App’s Settings panel. Upon deletion, your active authentication record and user document fields will be targeted for permanent removal from our operational databases in compliance with mobile store standards.

Our Right to Terminate: We reserve the right to suspend or terminate your account and access to the App immediately, without prior notice or liability, if you breach these Terms.


8. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event shall giftza, its creators, or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, use, or other intangible losses, resulting from your access to or use of, or inability to access or use, the App.


9. GOVERNING LAW AND CONTACT INFO

These Terms shall be governed and construed in accordance with the laws of your local jurisdiction, without regard to its conflict of law provisions.

If you have any questions about these Terms, please contact us at:


12th Sign Industries LLC


App: giftza


Email: legal@giftza.app